FAQ
If there's anything you'd like to know about our service, we're always here to help!
You can reach out to us anytime, and we’ll be more than happy to assist you.
TECHNOLOGY
Most of our processors are Dual Intel Xeon 2680v4 – 28 cores – 128 Gb, and our base pricing is based on these processors.
However, if you need other types of processors, we also have available:
AMD Ryzen 2700X – 8 cores – 32 Gb, AMD ThreadRipper 2950X – 16 cores – 128 Gb, AMD ThreadRipper 2990WX – 32 cores – 128 GB, AMD Ryzen 3700X – 8 cores – 32 Gb to mention some.
We have also GPUs available for both rendering and AI purposes.
We can support various media software, and here is a list of some most popular ones:
– Arnold for Maya
– Arnold standalone
– Autodesk 3DS Max
– Blender
– C4D
– Corona
– FFmpeg
– Guerilla
– Maya
– Nuke
– Redshift
– RenderMan
– V-Ray Chaos
– V-Ray standalone
We also support the following software for your projects:
– AutoSklearn
– Docker
– FreeFem
– JupyterLab
– Kaniko
– LAMMPS Molecular Dynamics Simulator
– Meshroom
– MLflow
– OpenFOAM
– ParaViewWeb
– Python
– PyTorch
– SickitLearn
– Spark Cluster
– TensorFlow
If your software is not included on the list, please get in touch with us, as we can cater to most applications.
Yes, if you have a Docker image, we can support it (you can use your own or an existing Docker Hub image). Our team will gladly help you set up if necessary. You can fully use our automated platform without Docker knowledge for Blender and Maya users.
Yes, we do. By default, each account can access 10 GB of Cloud Storage for your projects (we can expand this for you). Please feel free to contact us if you need more space or locally secured private space in our data center in Finland. We don’t charge any data transfer or storage fees.
The storage services are accessible in several ways such as WebDAV, HTTP/S, S3, Qsync and others.
We use fast optic fiber connections both to the Internet and internally. We have several connections for robustness. For specific speed needs, get in touch with us.
Yes, the platform distributes and prioritizes the computations automatically. The system is designed to ensure maximum performance for all users. The priorities of the tasks are configurable, so don’t hesitate to contact us if you have specific needs. The resources assigned to a given job can vary during the day. If all processors are already used, your task may be queued; otherwise, as many resources as possible will be allocated to your computing job.
We take security seriously, and the platform incorporates encryption and authentication technologies to provide end-to-end protection for your data. Some of the actions we and our technology partner take include:
-The REST API is accessible via HTTP/S or a dedicated line.
-TLS/IPSEC protocol implementation on all nodes with client authentication.
-.Compute nodes use stateless protocols (no storage). Your files will always remain confidential.
– To guarantee performance and total isolation between clients, each node is dedicated entirely to the task of a single client: we use a bare metal infrastructure.
– Once the task is completed, no data remains on the node.
– We can offer space in public cloud or in-private network storage.
The platform is ISO 27001 and HDS (Health Data Hosting) certified. We have also successfully passed several independent security audits for our technology partner’s clients conducted, e.g., in the banking sector.
INVOICING & Pricing
Yes, we will give you a volume discount if you do so.
All our prices are excluding VAT and other taxes. You will have Finnish VAT (24 %) on your invoice if any of these conditions apply to you if you are a Finnish individual or a Finnish professional, or a Finnish company.
Finnish VAT will not be on your invoice if you are an EU professional with a valid intra-community VAT number or a professional or private individual outside the EU.
Our basic rate card includes pricing by hour, monthly and yearly. The billing is measured by the second if you use pay-as-you-use pricing. This price has 10 GB of storage included with support by email.
Yes, our base currency is Euros (€). It is possible to arrange wire transfers for other currencies. We will use whatever conversation rate is then provided by the money transfer platform.
Our system will not stop your computing if you have chosen dedicated monthly or yearly billing. If you are using pay-as-you-use packages, you will receive an alert message if you need to recharge your account. You only pay for what you use, so stopped time won’t be charged.
You must ensure that your account has enough credit when you start a computing job. If you use our dedicated support person, they will notify you, too.
Based on price comparison, we are one of the most affordable solutions in the market. As other companies have various pricing models, it is difficult to compare apples to apples. Our pricing model is a simple pay-per-use based on minute-based invoicing. We offer discounts based on usage, e.g., based on hour, monthly and yearly packages. Get in touch with us to discuss the pricing in more detail.
SERVICE
Our high-performance computing (HPC) farm is a cluster of powerful computers interconnected to process complex computing tasks efficiently. It is commonly used in animation, film production, architectural visualization, and scientific simulations to generate high-quality images or videos. Our farm can also be used for other kinds of scientific calculations and simulations.
When a rendering job is submitted to the farm, the central management server distributes the workload to available compute nodes. The nodes then render frames in parallel, dividing the task into smaller segments. Once completed, the frames are assembled into a final output.
There are various reasons to use cloud-based computing. Main advantages include cost-effectiveness, and offloading work from your workstations to free them up for productive work. Read more about use cases from our industry specific pages.
A rendering farm can handle various tasks, including 3D animation rendering, visual effects simulation, architectural visualization, scientific data visualization, and other compute-intensive tasks.
Yes, traditional cloud-based rendering services like AWS Render Farm, Google Cloud Rendering, and Microsoft Azure offer these services. However, costs can accumulate based on usage and required resources very quickly compared to our solution. Notably, their infrastructure is far from our ecology (fully co2 free computing).
Our HPC computing farms offer several benefits, including reduced rendering times, increased productivity, support for high-quality output, scalability to handle large projects, and the ability to manage multiple rendering tasks simultaneously.
Yes, support is available by email during Finnish business hours. We can offer a dedicated support person, phone support, and longer support hours if you need more help.
Yes, the platform distributes and prioritizes the computations automatically. The system is designed to ensure maximum performance for all users. The priorities of the tasks are configurable, so don’t hesitate to contact us if you have specific needs. The resources assigned to a given job can vary during the day. If all processors are already used, your task may be queued; otherwise, as many resources as possible will be allocated to your computing job.
Absolutely yes, our rendering farm is designed for scalability. You can add more computing nodes to handle larger projects or increase the farm’s processing power to accommodate growing rendering demands. We currently have over 70 000 cores available. And our systems scale automatically based on your job demand.